Why Outsource Your IT

Small-medium sized businesses looking to cut costs and improve efficiency may benefit from outsourcing all or some of their IT support and systems. With the likes of large corporations such as Lloyds Pharmacy’s parent company Celesio outsourcing its IT infrastructure, and saving millions in doing so, many companies are realising the benefits in following suit. The same model can be applied just as successfully to the SME sector. Not only does this reduce the companies fixed overheads, bring experience, knowledge and stability, but saves unnecessary time that may be wasted by companies attempting to deal with IT problems themselves.

Just some of the benefits achieved from outsourcing your company's IT requirements:

Cost savings from reducing your company's fixed overheads.
An outsourced company brings experience, knowledge and stability
No need to train new internal IT staff meaning less downtime for the company with less risk of losing important emails, and ultimately business, with IT support on hand 24/7.
An outsourced company can be utilised simply for 2nd or 3rd in line IT support, should the in-house staff be unavailable, enabling you to better use the skills of existing in-house IT staff and freeing resources for investments.
Enabling you to fully concentrate on your company's core objectives rather than deal with IT issues, ultimately helping improve overall productivity and business efficiency.

Why Choose Rockford IT for your IT Support?
1. Rockford IT offers IT support for businesses with or without IT departments. If you have an in-house IT manager, Rockford offers 2nd or 3rd in line assistance.
2. With Rockford's prepay scheme you only pay for the support time you use, rather than funding an ongoing salary of an in-house IT manager.
3. Rockford's assurance plan allows you to simply pay a fixed fee each month and utilise the IT support for as much as you need.
4. Rockford's support team are available 24/7.
5. Rockford keeps your company up to date with the latest SPAM and antivirus protection.
6. Rockford's proactive approach ensures your company will experience the least amount of downtime possible, ensuring you don't miss out or delay any important business.
7. Rockford provides 99% of support by remote means. The support desk connects to customers' PCs and servers remotely over secure, direct channels giving immediate on-screen support and assistance plus essential out of hours updates and maintenance.

Visit our IT Support page.

To discuss Rockford's support packages in more detail call us on 0333 101 6000 or email info@rockford-it.co.uk.