About Us

We hope that after reading this, even if you don’t visit another page, you’ll have a clear idea about who Rockford IT are, what we do, and what we stand for.


Our beginning

Rockford IT, now one of the Shropshire’s leading managed IT service providers, started in August 2001 in Rock Cottage in deepest Shropshire (Newport, located next to a Ford), when our founder, Tom Sykes, decided employment wasn’t for him. He thought he could see the future as far as IT was concerned – it was all about security (and so it has proved). With that in mind he set up a Security Consultancy.

It was soon apparent local SMEs needed IT expertise and support and within 2 years Tom had taken on his first employees, Simon and Zoe.

Our Journey

Quality has always been important to Tom and to Rockford, and in 2003 we became ISO9001 certified and followed this up in 2008 with a key security certification – ISO27001.

By 2005 customer numbers were growing and Tom identified that hosting was a key service customers needed. With this in mind Rockford moved from a Newport office to the current location in Grosvenor House, Telford, and in 2008 we opened our first data centre followed by another in 2010. In 2013 demand for Disaster Recovery and back up led us to offer hosting in a Liverpool Data Centre.

Where we are now

On the 1st November 2017 Rockford became part of SysGroup PLC. Rockford itself employs over 40 people and have over 200 contracted customers. Our services have evolved from IT Security to include 5 key areas:

Customers include hotels, schools, manufacturing businesses, charities, solicitors, accountants, vets and software companies. They come in all shapes and sizes and you can read more about what we do for our customers in our case studies. Some you may have heard of; the Scout Association for example, but whatever you do, you and your organisation are important to us.

We choose our partners with care, as we recommend their services or products when proposing solutions. Partners include WatchGuard, Kaspersky, Microsoft, Cisco, Cisco Meraki, Dell, Veeam, VMWare, Mitel, Mimecast, The Email Laundry, Vasco, Virgin Media Business, Vodafone and Daisy Wholesale.

Our vision, ‘that we are driven by getting ‘IT right for our customers, our team and our stakeholders’ ensures we have your needs at the front of our minds when recommending solutions or products.

Our mission statement is “Rockford IT exists to provide innovative, industry leading and secure technology services through the application of expertise and creativity”. It underlines our commitment to being technology driven. We have a talented team of people that make this happen, creating solutions for you and solving IT problems that arise.

Don’t just rely on what we have to say…

“I have been using Rockford IT`s services for several years, and they have always been both professional and highly competent, whether it is answering a simple question or providing high level technical solutions.

Having used Rockford IT’s services at the many different companies that I have worked at, it is a testament to the service and support they have provided to me and the companies that continue to use their service, long may it continue”.

Gary Dodge,
Head of IT, Martindale Pharma