Vacancies

Rockford IT is a leading IT Managed Solutions company delivering hosting in their Telford and Liverpool Datacentres, Communications (Internet Connectivity and VoiP communications); IT Security, Disaster Recovery (including backups) and Managed Services. Our customers are based in Shropshire, The West Midlands, Mid Wales, London and throughout the UK.

We are committed to providing equal opportunities to all. Any vacancies we have will be shown here. If any are detailed and you would like to apply please specify the role and email employment@rockford-it.co.uk before the closing date.

If there are no vacancies detailed we still welcome speculative CV’s so feel free to email employment@rockford-it.co.uk detailing the area of the business you are interested in.



Customer Care Coordinator

We are currently recruiting for a Customer Care Coordinator. Closing date: 14th April 2017 The roles of the Customer Care Coordinator is to delight our customers! Ensuring they experience a great customer journey as soon as they contact Rockford whatever the reason. As the Customer Care Coordinator you will be the first customer touch point when they have an enquiry. You need to be friendly, helpful, upbeat and organised! You’ll work closely with other departments to resolve queries, so building relationships is key. It’s important you’ll be a great listener and communicator - as t...


3rd Line Technician

The 3rd Line Technician is responsible for supporting Rockford in meeting our goal of delivering excellent customer service and technical expertise. They must act as a point of escalation for the 2nd Line Technicians, plan and implement change requests, develop 2nd Line Technical staff, promote effective communication throughout the business and strive to demonstrate initiative, problem solving and professionalism. If you would like to apply please send a copy of your CV here. Closing date Friday 12th May 2017. For more information please download the full job description....